Terms of service

Effective Date: September 1, 2025

Welcome to ChARS. By accessing or using our website (the “Site”) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using the Site.

1. General

  • The Site is owned and operated by ChARS (Charlene Rocci Stolo) and team.

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Site constitutes acceptance of the updated Terms.

2. Intellectual Property

  • All artwork, prints, images, designs, text, and other content on this Site are the intellectual property of Charlene Rocci Stolo and are protected by copyright law.

  • You may not reproduce, distribute, or resell any artwork, prints, or content without prior written consent.

3. Products & Availability

  • Each piece of artwork is unique. Once sold, it may not be restocked.

  • Colors may vary slightly due to photography, lighting, or monitor settings.

  • We reserve the right to limit quantities or refuse any order at our discretion.

4. Pricing & Payments

  • All prices are listed in USD and are subject to change without notice.

  • Payment must be completed at checkout through the available payment methods.

  • You agree to provide accurate billing and shipping information. Orders with incorrect information may be delayed or canceled.

5. Shipping & Delivery

  • Shipping is limited to the United States only.

  • See our Shipping Policy for details on processing times, shipping methods, and delivery expectations.

  • ChARS is not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

6. Returns & Refunds

  • All sales are final unless the item is damaged or defective upon arrival.

  • Please review our Refund & Return Policy for detailed terms.

7. Limitation of Liability

  • To the fullest extent permitted by law, ChARS (Charlene Rocci Stolo) shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

8. Governing Law

  • These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles.

  • Any disputes shall be resolved in the courts located in Orange County, CA.

9. Contact Information

For questions about these Terms & Conditions, please contact us:
📧 charlenestolo@gmail.com